Principle 3

Silence Is Not Neutral

Withholding information actively shapes outcomes, usually in unintended ways.

Meaning

When an APM, PM, or Superintendent notices an issue but chooses not to speak up, the project is still being influenced, just invisibly. Silence does not preserve neutrality. It quietly transfers risk to others who are unaware they are carrying it.

Information that is not shared does not disappear. It simply reappears later as surprise, frustration, or conflict—often at the moment when it is hardest to address.

Example Under Pressure

A Superintendent becomes aware that a sequence in the schedule will likely cause a trade stacking issue. The concern is discussed informally but never raised in a meeting or documented because the Superintendent does not want to “make noise” or appear unprepared.

Weeks later, the trades collide in the field. Productivity drops, tempers flare, and leadership questions why the issue was not identified earlier. The Superintendent knew there was a problem, but silence allowed it to grow unchecked and shift the impact to everyone else.

Principle Clarification

This principle establishes that silence is an action, not an absence. When information is withheld, risk is redistributed across the team. Visibility allows teams to respond intentionally; silence forces them to react blindly.

“What is not said still shapes the outcome”